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Cannot install FsForce version 2.9

Posted: Sun May 01, 2016 1:45 pm
by kdl
Hello,

I just downloaded latetst version of your software but I cannot install, an error comes up:
http://fsfiles.org/flightsimshotsv2/image/GTOn
(I'm a registered customer)

I need some help, please.

Dieter

Re: Cannot install FsForce version 2.9

Posted: Sun May 01, 2016 1:50 pm
by kdl
Sorry, forgot to mention:
I'm running Win7 Home, all updates included.

Re: Cannot install FsForce version 2.9

Posted: Sun May 01, 2016 10:32 pm
by RussDirks
Try the installation again, but with the logging option enabled:
  • Download the program installer to your hard disk
  • Use the Windows Run command, or a command prompt, to run the installer with the /LOG="filename" option appended, for example ...

    Code: Select all

    "C:\Users\Public\Desktop\fsforce2_setup.exe" /LOG="C:\Temp\Log.txt"
    
  • You can adjust the path to the log file to suit your situation
  • Post the resulting log file here

Re: Cannot install FsForce version 2.9

Posted: Mon May 02, 2016 12:15 am
by kdl
I did so, see log here:

2016-05-01 19:09:37.624 Log opened. (Time zone: UTC+02:00)
2016-05-01 19:09:37.624 Setup version: Inno Setup version 5.5.6 (a)
2016-05-01 19:09:37.624 Original Setup EXE: C:\Users\Public\Desktop\fsforce2_setup.exe
2016-05-01 19:09:37.624 Setup command line: /SL5="$30059A,3864556,56832,C:\Users\Public\Desktop\fsforce2_setup.exe" /LOG="C:\Temp\Log.txt"
2016-05-01 19:09:37.624 Windows version: 6.1.7601 SP1 (NT platform: Yes)
2016-05-01 19:09:37.624 64-bit Windows: Yes
2016-05-01 19:09:37.624 Processor architecture: x64
2016-05-01 19:09:37.624 User privileges: Administrative
2016-05-01 19:09:37.624 64-bit install mode: No
2016-05-01 19:09:37.640 Created temporary directory: C:\Users\DIETER~1\AppData\Local\Temp\is-IQK64.tmp
2016-05-01 19:09:41.976 CurStepChanged raised an exception (fatal).
2016-05-01 19:09:41.976 Exception message:
2016-05-01 19:09:41.976 Message box (OK):
Runtime Error (at 42:810):

Access violation at address 77126EA8. Write of address 0040373D.
2016-05-01 19:09:46.309 User chose OK.
2016-05-01 19:09:46.309 Deinitializing Setup.
2016-05-01 19:09:46.309 Log closed.

Dieter

Re: Cannot install FsForce version 2.9

Posted: Mon May 02, 2016 12:23 am
by RussDirks
Can you please post your "C:\ProgramData\FS Force\FSForce.cfg" file here. I think the installer is trying to modify the contents of that file, but having some trouble doing so.

Re: Cannot install FsForce version 2.9

Posted: Mon May 02, 2016 12:36 am
by kdl
Here it is attached as zip file, extension cfg is not allowed.

Re: Cannot install FsForce version 2.9

Posted: Mon May 02, 2016 10:28 am
by RussDirks
I was able to reproduce the errors on my machine using your .cfg file. There appears to be a few lines of corruption at the end of the file which is causing the installer to crash. What follows is the last 30 lines or so of your .cfg file. Note the three lines in bold red:
de Havilland Canada DHC-6-300 Wheels=Twin Turboprop
A2A Cessna C172R Skyhawk=Light GA
Messerschmitt Bf108B Taifun=Medium GA
=Military Fighter
Piper Pacer Bush=Light GA
de Havilland Canada DHC-6-300 Tundra=Twin Turboprop
Carenado C337=Medium GA
Carenado C208B Grand Caravan=Medium GA
de Havilland Canada DHC-6-100 Floats=
de Havilland Canada DHC-6-100 Wheels=
de Havilland Canada DHC-6-300 Amphib=
de Havilland Canada DHC-6-300 Float=
de Havilland Canada DHC-6-300 Ski & Wheel=Twin Turboprop
AI Aircraft de Havilland DASH 7-101 Cargo=
AI Floatplane DHC-2 Beaver Floats TF=
AI Floatplane DHC-3 Otter Floats TF=
AI Floatplane DHC-3 Turbine Otter Floats TF=
AI Floatplane DHC-6 Twin Otter Floats TF=
Piper Pacer 180=
Piper Pacer 180 Float Plane=
Piper Tri Pacer=
AI Helicopter Bell 206L LongRanger=
Bell 206B JetRanger=Helicopter
A2A Piper PA28-180 Cherokee=Medium GA
A2A Cessna C182T Skylane=
Jake Burrus AI P-3C Orion=
Maule Orion sur skis=
A2A Piper PA24-250 Comanche=
Van's Aircraft RV7A Sliding Canopy=Light GA
[]
=Light GA

If you delete those lines, and then try re-installing, it should work.

Re: Cannot install FsForce version 2.9

Posted: Mon May 02, 2016 1:28 pm
by kdl
Hello Russ,

I deleted the marked red lines and then I was able to install your latest software successfully.
Thank you very much indeed for your support.

Dieter

P.S.
A last question:
The Profile Manager gives me following version number
2.8.1.9
Is this correct?

Re: Cannot install FsForce version 2.9

Posted: Mon May 02, 2016 11:08 pm
by RussDirks
kdl wrote:A last question:
The Profile Manager gives me following version number
2.8.1.9
Is this correct?
Looks like something glitched on my last release. The only thing that seems to have the correct version is FSForce.exe (2.9.0.1373). I'm pretty sure the actual programs are up-to-date though. If Profile Manger has the new "Controller Assignments" tab, then it is the latest release.

Image

I'll get a new release out in the next couple of days with proper version numbers.

Re: Cannot install FsForce version 2.9

Posted: Tue May 03, 2016 2:13 am
by kdl
Yes I have these new "Controller Assignments".
As you wrote,it's just a "number problem"